Orders & Shipping
Yes, we ship to over 100 countries across the world!
If your country doesn't appear as an option please feel free to get in touch via email at email@example.com
We accept the following forms of payment: Visa, MasterCard, American Express, PayPal, Discover, JCB, Diners Club, Apple Pay, Google Pay, Shopify Pay and Sunday Supply Co. Gift Cards.
Afterpay / Clearpay is only currently available for our Australian, New Zealand, North American & UK customers.
We will ship all orders to EU/UK from our warehouse in the UK (excluding apparel, which ships from Australia).
Unfortunately, we cannot be held responsible for any customs duties, foreign taxes or other fees which may be enforced. These will remain the responsibility of the customer. Please contact your local customs office for further information.
After you have added your items to your cart, please select to proceed to checkout. You will then have the option to add your discount or promo code to your order. Please bear in mind, only one code can be redeemed per order.
Once your order is on its way, you'll receive a shipping notification via email.
If you're having trouble tracking your order, don't hesitate to get in touch via email at firstname.lastname@example.org
For further shipping and delivery information please refer to our Customer Service page
If you require any changes to your order including correcting address details and styles, please contact us immediately at email@example.com to ensure adjustments can be applied promptly.
Please note: once orders are dispatched from our warehouse we are unable to make any further adjustments or take responsibility for incorrect delivery address details.
For faulty items please email us at firstname.lastname@example.org so that our returns team can arrange for the damaged/faulty goods to be repaired or replaced as soon as possible.
The item must be in new and unused condition. We will assess the fault upon return and reserve the right to repair or replace. If the item is no longer in stock, a full refund will be issued.
Products & Styles
Check out our handy step-by-step how to guide here.
Both our Beach and Travel Umbrellas are made from UPF 50+ colour fast fade-resistant premium fabric.
Our canopies block out over 98% of harmful UV rays so you can enjoy your shade maker knowing you're well protected from the sun.
We’ve put together a useful page of information to compare each of our styles and help decide which is right for you. Check it out here.
Thanks to our premium colourfast fade resistant fabric, your umbrella can simply be spot cleaned with warm soapy water as required.
When not in use, we always recommend storing your umbrella in its matching carry bag either indoors or undercover.
For more detailed information read our care and cleaning page here.
For all repair queries please get in touch with our Customer Service team here.
Please note: we'll need you to attach some relevant photos, a brief description of the problem and your original four digit order number so that we're able to best help resolve.
Feel free to subscribe to our newsletter to keep up to date with our latest arrivals here.
For urgent and specific enquiries please contact us at email@example.com
Our Beach Umbrellas are designed to be used by the sea and in the sand, however they also work really well with a typical stand/base in a stable setting.
In saying so we always recommend following our Care & Cleaning instructions and bringing your umbrella inside and out of exposure to the elements when not in use.
Our Beach Umbrella poles are 32mm in diameter and work really well with all standard bases that we know of.
We recommend a simple concrete or steel stand/base - typically purchased from your local hardware store.
Our team is based in Byron Bay, Australia. You can find us at 1/97 Centennial Circuit, Monday - Friday.
Feel free to stop by and check us out in store.
Our Umbrellas are carried in select boutiques across Australia, New Zealand and the US. We're always looking to expand our stockist base - especially in the UK/EU!
For all wholesale enquiries please get in touch with us at firstname.lastname@example.org
We’d love to hear from you. Feel free to get in touch via email at email@example.com
For all current collaboration opportunities please get in touch via email at firstname.lastname@example.org